The ever-growing dependency on e-mail as the central form of communication in organizations brings escalating exposure to the risks associated with protection of confidential information, e-mail-born viruses and inappropriate content, as well as the annoyance of unwanted spam.
mailMAX Key Features:
This service consistently blocks in excess of 95 percent of spam directed at a typical domain. In addition to avoiding the risks that spam can introduce, quarantining eliminates the burden of retaining and storing all this unwanted junk mail, as this clutter is blocked from ever entering your network. In addition to improving your security and compliance posture, this service includes convenient access to dynamic reporting and reduces storage costs, which can be substantial for clients confronting long-term retention obligations in response to regulatory requirements.
A growing number of regulations now require organizations to take steps to secure the electronic transmission of confidential personal information. Laws like GLBA, HIPAA and SOX are being supplemented with legislation requiring mandatory disclosure when any non-public customer information has been compromised.
Trustwave's mailMAX offers the encryption capabilities necessary to comply with regulatory requirements with user-friendly functionality. With no hardware to purchase or software to update, this solution works with any e-mail client, requires no plug-ins and has no keys or certificates to manage. Finally, it can be licensed selectively for the users who need it, and flexible user-defined content controls enable licensed users the option to encrypt only the messages that need to be protected.
Long-term storage can quickly encumber your mail server and overwhelm your IT department. With mailMAX, you can easily meet the demands of your staff by decreasing the time and effort it takes to search for and retrieve e-mail messages. When the archiving feature is enabled, all authorized internal e-mail is indexed and made available for searching, exporting and reporting through a secure Web portal. Role-based access ensures that users can only search and retrieve messages within their scope.
Archiving serves important internal functions, such as information gathering, audits and legal discovery requests. Users can also double-check client contracts and agreements, transfer accounts between representatives and review communication between employees to stay on top of policy, procedure and harassment issues.
Users can search by:
Reports available from mailMAX archiving include:
- Date range
- Recipients: To, CC, BCC, or all
- Subject line
- Content: Body of the message and the content of attachments
- Origin: Any, inbound, outbound or internal
- Global statistics
- Individual statistics
- Top e-mail addresses/accounts in the system